CAA Extends Festive Season Raids to Safeguard Consumers

The Consumer Affairs Authority (CAA) has announced that its special raid and investigation programme launched for the festive season will continue until April 30.

According to the CAA, nearly 2,000 raids have been conducted since March 20 in response to various incidents causing inconvenience to consumers.

Director of Information and Consumer Affairs, Asela Bandara, stated that the programme mainly targets issues such as failure to display prices, overpricing of goods, and unfair treatment of consumers in the marketplace.

He emphasized that CAA officials are actively taking steps to prevent consumer exploitation and to ensure fair trading practices during the festive period.

Bandara also urged the public to report any instances of unfair practices or market-related issues. Consumers can lodge complaints during office hours by contacting the CAA hotline at 1977, allowing authorities to take appropriate action.